Frequently Asked Questions

  • Please click on 'Request an Appointment' and complete the new client form.

  • Our studio operates on a one-to-one basis, allowing us to dedicate our full attention to each client. To ensure we can provide the best service, we highly recommend filling out our “New Client Form.” Please note that our schedule can vary based on appointments.

    We look forward to hearing from you. If you’re on our waitlist or not quite ready to book yet, you can stay connected through our Instagram page. Follow us to see our latest hair transformations, hear our story, and stay updated.

  • I request that all clients come in with freshly washed hair in its natural state. This allows me to accurately assess how the hair lays, bends, or waves, and to understand your natural hairline, cowlicks, and hair density. Typically, I start with a dry cut, followed by a shampoo, a wet cut, a blow-dry, and then finish with detail cutting. This process ensures that the layers blend seamlessly, enhances movement, and balances thickness, allowing you to enjoy your haircut for longer.

  • YES!!! We’ve customized our shampoo bowl to accommodate a wide range of heights, from 6’5” to very petite females. You won’t experience neck cramps or water down your back. You can stretch out your legs and truly relax. Our hands-free waterfall hose allows us to use both hands for a deeper, more thorough head massage. This is, without a doubt, a client favorite!

  • Originating in Japan, the term "Head Spa" refers to a combination of scalp massages and exfoliating scrubs. However, our Head Spa experience takes it a step further with a customized 6-part deep head and facial cleanse. It's particularly beneficial for those dealing with scalp issues like dryness, itchiness, or excess oil production. This treatment not only hydrates and revitalizes the scalp but also helps maintain a healthy scalp biodome, leading to stronger, shinier, and healthier hair. For more details, please visit our "TREATMENTS” page.

  • Yes, we do. We sometimes have last minute cancellations. Please visit our “Process” page for more details.

  • Please read over our studio cancellation policy on our “Process” page.

  • Great question! For instance, our men's haircut typically takes an hour. However, depending on the service, appointments can extend up to 4-5 hours maximum. If any color appointment exceeds 5 hours, we may recommend scheduling an additional visit. With the rise of trending haircuts and colors on social media platforms like Instagram, TikTok, and Pinterest, we highly recommend a consultation before booking to ensure we achieve the best results for you.

  • At our studio, we believe in transparency and education. We make it a point to inform our clients about the products we use, show them how to apply them, and are always available via text for any questions. We want our clients to be completely satisfied with their purchases and to incorporate them into their routine effectively.

    We pride ourselves on the integrity and value of the brands we carry. While we love and are committed to Milbon products, we can also source any other brands you prefer. We are constantly exploring new products to ensure we offer only the best. If we find something that could benefit our clients, we’ll consider adding it to our selection.

  • Since 2010, I've been operating my private studio, and I’ve never taken a break from being behind the chair. Before starting on my own, I worked at two high-end salons in Chandler and Scottsdale. I also spent three years deepening my expertise in men’s cutting at barbershops. I’m frequently told that finding someone who excels in both scissor cuts and clipper cuts is rare—I'm proud to be that perfect blend.